A Positive Working Environment: Your children won't learn any new words from our "family-friendly" technicians!

We employ only craftsmen who are not only highly skilled and technically qualified, but who are also a pleasure to have in your home. Each technician is instilled with a sense of pride in the company and they act in a professional and polite manner. Furthermore, they will either cover the floor where they work, walk with drop cloths or runners, or wear floor savers. And, when they are finished, they will clean up their work area instead of leaving the mess as others do.

Peace of Mind: You will have peace of mind knowing that we comply with all codes, licenses and laws.

Don’t fall into the trap of hiring a company that is able to offer a cheaper price because they operate without a license, don’t get required permits, or don’t carry adequate insurance. Brazos Valley Services is a licensed contractor and obtains all municipal and state permits as required. Brazos Valley Services is insured for Workers Compensation and for liability insurance.

Compliance with codes and adequate insurance is important to you for liability reasons. If a worker is injured and the contractor is not insured, you can be held liable. Or, if there is an insurance claim due to a fire or an accident that is related to unlicensed work or work for which no permit was obtained, your insurance company may dispute the claim. You also want to avoid questions related to workmanship when you sell the house, which may end up costing you more than the original repair to correct it.

With Brazos Valley Services, you have peace of mind knowing that you are not dealing with a ‘fly-by-night’ company that can leave you ‘hung out to dry’.

Cutting Edge Technology: You have access to the best products and services because of our national affiliations and professional involvement.

Our company and technicians are IQ Drive certified and we can install the systems with the higest Seasonal Energy Efficiency Ratios (SEER) aviable today. Brazos Valley Services was named 2008 Frigidaire Dealer of the year and we have installed more IQ Drive systems than any other dealer in the Greater Houston Area.  Brazos Valley Services has access to the best products in the country, cutting edge techniques and technology, and the best practices and training in the industry.

A Commitment to Safety: Ongoing safety training, drug testing and rigorous employment screening help ensure your family’s safety.

When you invite a company to come into your home, you make yourself, your family, and your belongings vulnerable. Brazos Valley Services takes this responsibility very seriously, which is why the technicians we hire are subjected to rigorous screening. The bottom line is that the only people who are hired are people that the owners and managers would feel comfortable having in their own homes with their wives and children present.

Headache-Free Maintenance: You save money with discounts on repairs and lower energy costs when you enroll in our hassle-free maintenance program.

We have customer discount programs available for you when you have your equipment maintained annually.  For a low annual rate, you will receive Priority Service, Discounted Rates and Special Savings plus a precision tune-up and safety check at the end of the agreement. This is a tremendous savings because you get all the discounts and benefits of the program plus the benefits of annual maintenance all for less than what you pay for a precision tune-up and safety check!

In many cases the discounts and energy savings add up to more than the price of the maintenance program.  When you think about the peace of mind that you will have in knowing your equipment has been checked for safety, proper operation and potential mechanical problems, the maintenance program is a fantastic value.

A special low monthly payment option is also available to make it an even better value.

Dedication to Service: We focus on service rather than new construction.

In order to make certain that we have technicians available to meet your service needs when you need them, Brazos Valley Services focuses on repair services and replacing equipment that breaks down rather than spreading itself too thin and getting involved in new construction. This commitment of time and resources means that when you have a problem, a repair specialist will be available to fix it.

Technical Excellence: On-going technical training plus Experienced Supervision and Office Support equals Top Service for you!

Our company is committed to the technical excellence of the service we provide you and therefore require our 'champion' technicians to attend regular training sessions. Besides the technician who actually does the repair, Brazos Valley Services has highly competent and experienced field supervisors who, although you may never see them, provide valuable backup to the technician. So, should a second opinion ever be required about a technical question, you don’t have to worry because the technician has highly qualified expertise to bring to each call.

Also, additional backup is available in the office to support the field technician on your job. Should a question arise about prior work performed for you, or if a part needs to be special ordered, the technician needs only to call to access that help.

When you combine all of this with the thoroughly stocked service vehicles, the cutting edge communication technology, the ‘family friendly’ service people and the rigorous employment screening, you can understand why we call the person who we deliver to your door a 'champion' technician.